Privacy Policy
Effective September 23, 2026
Picko keeps what it needs to find things for buyers and answer for sellers, and nothing else. We don't sell your data, show ads, or track you across other apps.
What we collect
| What | Why |
|---|---|
| Sign-in identity: an account identifier from Apple or Google. | To know it's you. We don't store your name or email address, even if Apple or Google shares them at sign-in. |
| What you ask for: your request sentence and its terms (budget, date, distance, condition, pickup or shipping). | So your agent can find and judge listings for you. |
| What you sell: listing text, price, photos, and answers you give buyers up front (such as a pickup area). | To show your listing and answer buyers without asking you again. Location data (GPS and camera details) is removed from photos on your phone before upload. |
| Your lowest price, if you're open to offers. | Only your agent uses it to accept or counter offers. It is never shown to buyers. |
| Approximate location, only if you allow it: rounded to about 1 km. | To sort listings nearest first and show distance. Buyers see how far a listing is, never where it is. |
| Agent conversations: questions, answers and price talk between agents, and your choices. | This is the record you can read in the app. |
| Notification token for your device. | To tell you about new picks, questions and replies. |
| Feedback you send, with the app version. | So the team can read and reply. |
| App version your phone reports. | To tell testers when to update. |
Who sees what
- Sellers never see who a buyer is. When a request is shown to sellers ("People are looking for"), phone numbers, emails, links, handles and street addresses in it are hidden.
- Listing photos are visible only to signed-in Picko members.
- Service providers process data for us under their terms: Cloudflare (hosting, storage and the photo-reading model), TypeSafe AI (the model that scores how well a listing fits a request), Apple (sign-in and notifications), Google (sign-in), and Slack (where the team reads feedback). They receive only what the task needs: for example, the photo-reading model gets your cover photo, and the scoring model gets the request and listing text.
- We don't sell or rent personal data, and we don't use it for advertising.
Keeping and deleting
- Your data stays while your account exists. Signing out ends that session on the device. If you sign out everywhere, your always-on agent pauses until you sign in again.
- Delete Account in the app removes your account, requests, listings, photos, agent conversations, feedback, notification records and devices, and revokes Sign in with Apple. Other people's listings and requests are not affected.
- Records of notifications sent are removed after 90 days. Sign-in sessions last 7 days.
- A small usage ledger without your identity is kept to enforce daily limits.
Children
Picko is for adults. It is not directed to children under 13, and we don't knowingly collect their data.
Changes and contact
If this policy changes, we'll update the date above and tell you in the app for anything significant. Questions or requests: in the app, Menu (☰) → Send Feedback, or see Support.